FAQ

Frequently Asked Questions

How do I book a transfer?

You can book a transfer through our website by entering your pickup location, drop-off destination, and preferred time. You will receive a confirmation email with the details of your booking. You can also contact us directly.

What happens if my flight is delayed?

We monitor flight arrivals, so if your flight is delayed, your driver will be aware and adjust the pickup time accordingly without additional charges.

Can I book a round-trip transfer?

Yes, we offer both one-way and round-trip transfers. Simply select the round-trip option during your booking process.

Is the price per person or per vehicle?

The price is per vehicle, not per person, so you can travel with as many passengers as the vehicle can accommodate without extra charges.

Can I make changes to my booking?

Yes, you can modify your booking up to 12 hours before your scheduled pickup time. Simply contact our customer service team, and they will assist you with any changes request!

How far in advance should I book my transfer?

We recommend booking at least 24 hours in advance to ensure availability, although same-day bookings may be possible depending on demand.

Are there any extra charges for luggage or additional passengers?

Additional charges may apply for oversized luggage, extra passengers, or special equipment like strollers or wheelchairs. Please notify us in advance if you have any special requirements.

Do you offer services for special events?

Yes, we provide transportation for weddings, corporate events, and other special occasions. Please contact us for customized services and quotes.

Have additional inquiries?

We are here to help. Let’s engage in a conversation.